Juzz IT believes in the transformative power of education and the boundless opportunities it offers. As an innovative online learning platform, we are dedicated to providing accessible and engaging educational experiences to learners around the globe.Become an Instructor
consultants and governs the use of the Company’s Services on its Website and
Platform and at its Offline Centres as defined in the Juzz-IT terms and conditions
available a ( https://juzzit.in/ )(the “Terms”)and any new feature or tool which may
be added to the current Website and Platform.
applicable laws, the Company may collect, receive, store, deal in, handle and/or
share Personal Information (as defined hereinafter) including Sensitive Personal
Data (as defined hereinafter) and Non-Personal Information (as defined hereinafter)
pertaining to the Users and/or Minor Users online and/or offline use of the Services.
to improve the User and/or Minor User experience while using the Services.
You (on behalf of yourself and/or a Minor User) must be in a position to provide
informed consent prior to providing any Information required for the use of the
Services. You agree that by purchasing our Services, accessing our Website and
Platform or attending Courses at our Offline Centres, you (on behalf of yourself
and/or a Minor User) consent to us collecting, receiving, storing, possessing,
dealing with, sharing and/or handling your Information in accordance with the
Terms, as may be applicable to your use or that of the Minor User’s use of the
Services, before submitting any Information. Please note that your and/or a Minor
User’s access to the Services is conditional upon your consenting to this Privacy
Policy. Please further note that if you are a Minor User, please immediately stop
using the Services until your parent or legal guardian approves and consents to the
Terms relating to use of the Services.
“Account” shall mean the online account created on the Platform by the User for
use of the Services (as defined below).
“Course” shall mean our programs offered remotely through either our Platform,
pre-recorded multimedia and audio-visual content, live streamed classes on third
party applications and/or our programs offered physically at our Offline Centres.
“Course Material” shall mean the information provided by Juzz-IT to accompany a
Course as part of the Services which is available on our Platform and includes
assessment tests and examinations.
“Force Majeure Event” shall mean any event that is beyond the reasonable control
of the Company and shall include, without limitation, sabotage, fire, flood,
explosion, act of God, civil commotion, pandemics, strikes or industrial action of
any kind, riots, insurrection, war, acts of government, computer hacking,
unauthorized access to your mobile or storage device, crashes, breach of security
and encryption, power or electricity failure or unavailability of adequate power or
electricity, or any unauthorized act of third party service provider engaged by the
“Information” shall mean collectively Non-Personal Information (as defined below)
and Personal Information (as defined below).
“Non-Personal Information” shall mean and include:
the type of device used by the User and/or the Minor User;
the website that referred you and/or a Minor User to the Platform and the exit
unique identifiers, which are used to collect and store information about an app or
device, such as preferred language, time zone, screen size, browser and other
“Offline Centre” means a physical premises operated by the Company to deliver
“Personal Information” means any information relating to the Users and/or Minor
Users which, either directly or indirectly, in combination with other information
available or likely to be available with the Company, is capable of identifying such
Users and/or Minor Users, and includes Sensitive Personal Data (as defined below)
of the User and/or Minor User. Personal Information shall include, for example,
name, mobile number, the internet protocol address and/or geographic location of
the User and/or Minor Users, any files consisting of audio, visual, and/or audiovisual information provided by the User and/or Minor Users to the Company, or
which the Company gains access to pursuant to or in connection with the User
and/or the Minor User using the Services.
“Platform” means the Website and any other feature or tool provided and operated
by Juzz-IT, including any application that may be launched by Juzz-IT.
“Services” means the provision of the Course and/or the Course Material together
with such other services as agreed from time to time and purchased by you (on
behalf of yourself and/or the Minor User) and availed remotely through either our
Platform, pre-recorded multimedia and audio-visual content, live streamed classes
on third party application and/or physically at our Offline Centres.
“Sensitive Personal Data” means such personal information relating to passwords,
financial information such as bank account or credit card or other payment
instrument details, physical, mental or physiological health condition, sexual
orientation, medical records and history, biometric information, etc.
“Third Party” means any person or entity other than you and/or the Minor User, or
“User” (or, “you”, “your”, and “yourself”) means any individual who is a natural
person aged 18 (eighteen) years or above, and who is competent and capable of
contracting within the meaning of the Indian Contract Act, 1872 and accesses our
Website and/or purchases the Services. Such an individual, where applicable,
includes the parent/legal guardian or any other authorized individual who facilitates
the use of the Services for a Minor User.
When Do We Collect Information and What Types of Information do we Collect.
The Company obtains the Information (including Personal Information) when you or
a Minor User purchases, downloads, registers, accesses or uses any of the Services
provided by the Company. When you or a Minor User visits our Website or Offline
Centres or accesses our Platform and you (on behalf of yourself or a Minor User)
voluntarily fill one of our contact forms, via an in-person, chat or phone session, or
as part of a purchase of one of our Courses or register on our Website, you (on
behalf of yourself and/or a Minor User) generally provide:
your and/or a Minor User’s name, gender, date of birth, guardian’s name (if
applicable), email address, phone number and mailing address;
information about your business, such as company name, company size, business
your Juzz-IT account details which may include billing information, and account
other information you (on behalf of yourself and/or a Minor User) may provide at
our Offline Centres, or enter or upload into our system when using the Platform.
The above-mentioned information is necessary to allow the Company to operate the
Platform, deliver Courses at our Offline Centres and provide the Services to Users
and/or Minor Users. Without it, we may not be able to provide you and/or a Minor
User with all the requested Services, which could result in you or a Minor User not
being able to use the Platform or avail our Services (or any part thereof).
In addition, the Platform may collect certain Information automatically, including,
but not limited to:
the type of handheld device used;
the handheld device’s unique device ID;
the IP address of such handheld device;
such handheld device’s operating system; and
the type of internet browsers you and/or a Minor User uses.
We may collect usage information about your and/or a Minor User’s use of our
Services, including but not limited to:
the number of tests, Courses you and/or a Minor User has attempted on the
Platform and/or at our Offline Centres;
the number of videos you and/or a Minor User has viewed;
the Courses you and/or a Minor User participates in; and
the amount of time spent to complete a Course on the Platform and/or at our
This enables us to better tailor educational experiences that are most appropriate
for you and/or a Minor User.
What Information is Collected through Third Parties?
We also obtain data from third parties. We protect data obtained from third parties
restrictions imposed by the source of the data. These third-party sources vary over
time, but have included:
data brokers from which we purchase demographic data to supplement the data we
social networks when you (on behalf of yourself and/or a Minor User) grant
permission to make your data public on these networks including permission to
access your and/or a Minor User’s data on one or more of these networks;
enterprise customers where you are an employee availing our Services;
existing or past Users and/or Minor Users;
service providers that help us determine a location based on your and/or a Minor
User’s IP address in order to customize certain products to your and/or a Minor
partners with which we may offer co-branded services or engage in joint marketing
publicly available sources such as open government databases or other data in the
We may also receive Personal Information about you and/or Minor Users whose
access to our Services is being facilitated by you from other sources like postal
mail, telephone or fax. We may add this information to the information we have
already collected from you and/or a Minor User via the Platform or at our Offline
Centres in order to improve the products and Services we provide.
Technologies we may use.
In order to provide a personalized learning and high-quality experience for our
Users and/or Minor Users, we may use various technologies that automatically
record certain technical information from the browser or device that you or a Minor
User uses when you and/or a Minor User visits or accesses the handheld device,
reads our emails, uses our Services or otherwise engages with us. This information
is typically collected through a variety of tracking technologies, including cookies,
web beacons, flash objects, log files, and similar technology (collectively, “Tracking
Technologies”). These Tracking Technologies collect information about how you
and/or a Minor User use the Services (such as the pages viewed, the links clicked,
and other actions taken on the Services). We may collect analytics data, or use
third party analytics tools, to help us measure traffic and usage trends for the
Platform and to understand more about the demographics of our Users and/or
Minor Users. We may also work with third party partners to employ technologies
that assist us in providing the Services and enhance the User and/or Minor User
experience. Any third-party services used by the Company shall be governed by
When you and/or a Minor User uses the Services, any Information you (on behalf of
yourself and/or a Minor User) provide may be sent to the Company, and such
Information collected by the Company may be stored by the Company on its
servers or any cloud-based platform operated by any third party, in accordance
What are Cookies?
A cookie is a small file which asks permission to be placed on a computer’s or
device’s hard drive. Once you (on behalf of yourself and/or a Minor User) agree, the
file is added and the cookie helps analyze web traffic or lets you and/or a Minor
User know when you and/or a Minor User visit a particular site. Cookies allow web
applications to respond to you and/or a Minor User as an individual. The web
application can tailor its operations to your and/or a Minor User’s needs, likes and
dislikes by gathering and remembering information about your and/or a Minor
We use traffic log cookies to identify which pages are being used. This helps us
analyze data about webpage traffic and improve the Platform in order to tailor it to
customer needs. We only use this information for statistical analysis purposes and
then the data is removed from the system.
Overall, cookies help us provide you and/or a Minor User with a better Platform, by
enabling us to monitor which webpages you find useful and which you do not. A
cookie in no way gives us access to your computer or any device or any Information
about you or a Minor User, other than the data shared with us. You (on behalf of
yourself and/or a Minor User) can choose to accept or decline cookies.
How to Manage Cookies?
Most web browsers automatically accept cookies, but you (on behalf of yourself
and/or a Minor User) can usually modify your browser setting to decline cookies, if
you prefer. Please refer to your web-browser provider or system guide for detailed
information on disabling cookies. However, in case you choose to disable the
cookies, you and/or a Minor User may be prevented from taking full advantage of
PURPOSES OF COLLECTING, STORING AND USING YOUR INFORMATION AND THE
MANNER OF SUCH USAGE
The Company uses, stores, and processes Information, including Personal
Information, about you and/or a Minor User for the following purposes:
to use the Information to provide, develop, enhance and improve the Services,
conduct relevant research, create internal guidelines for content creation, and
record and register geographic influences of the Services and to offer targeted
advertisements to you and/or a Minor User and to create publicity material to be
shared with third parties.
the Information collected is used for internal operational purposes such as
responding to customer service requests, administering your account, enforcing
content license restrictions, determining preferred language and providing and
improving the Services.
to offer Users and/or Minor Users personalized content based on the search history,
and key words used in navigating the Platform, as well as usage history of the
to facilitate your transactions with other Users and/or Minor Users when you and/or
a Minor User use our Service(s) and perform statistical analyses of User and/or
Minor User behavior and characteristics at an aggregate level in order to measure
interest in and use of the various areas of the Platform.
to provide Information collected on the Platform and/or at our Offline Centres, to
third parties, including those who are working with the Company (i) to operate
(including analyzing data), improve and enhance the features and experiences on
the Services, including providing relevant government-approved certificates, and
financial assistance to Users, and (ii) for relevant research and analytics on the
Services or in connection with the services provided by such third parties, which
may be by way of providing access to the Information on the Company’s server
located in India and/or transferring the Information to the servers of such third
parties located in India.
Further, notwithstanding anything to the contrary contained herein, you may (on
behalf of yourself and/or a Minor User) at any time choose to provide a written
notice to the Company to revoke the consent given by you (on behalf of yourself
and/or a Minor User) to share information with third parties who are working with
the Company. Upon receipt of such notice, we may not be able to continue to
provide you and/or a Minor User with the Services (or any part thereof). Please
note that the Company shall not be responsible or liable in any manner whatsoever
for any actions of any third parties that receive the Information.
we may contact you and/or a Minor User via tele-call, email, SMS, or other forms of
communication for, inter alia, informing you of new service/ product offerings,
offering you targeted advertisements of our Services, and collecting feedback in
relation to the Platform and the use of the Services, or sharing information with you
and/or a Minor User about certain promotions or features in relation to the Platform
and our Services. You and/or a Minor User may receive such communication when
you (on behalf of yourself and/or a Minor User) have registered as a User and/or a
Minor User on the Platform or at our Offline Centres. By agreeing to this Privacy
Policy, you (on behalf of yourself and/or a Minor User) give us explicit permission to
do so. Irrespective of the fact if you (on behalf of yourself and/or a Minor User)
have also registered yourself under DND or DNC or NCPR service, you (on behalf of
yourself and/or a Minor User) still authorize us to give you a call for the abovementioned purposes.
if we are involved in a merger, acquisition, due diligence, reorganization,
bankruptcy or liquidation where the Company’s business will not continue as a
going concern, receivership, sale of the Company’s assets, or transition of the
Services to another provider, then your Information and of a Minor User may be
transferred as part of such a transaction as permitted by applicable laws and/or
contract. The use of your Information and that of a Minor User following any of
these events will be governed by the policies in effect at the time the applicable
Information was collected.
HOW WE STORE AND PROCESS YOUR INFORMATION
Your and/or a Minor User’s Information will primarily be stored in electronic form.
However, certain data may also be stored in physical form.
We may enter into agreements with third parties (within or outside of India) to
store or process your and/or a Minor User’s Information, subject to applicable laws.
These third parties may have their own security standards to safeguard this
Information and we will, on a commercially reasonable basis, require such third
parties to adopt reasonable security standards to safeguard this Information, as per
the requirements of applicable laws. Please note that by agreeing to this Privacy
Policy, you (on behalf of yourself and/or a Minor User) hereby agree to and permit
the sharing your Information with such third parties for storage and processing
Currently, we plan to retain User and/or Minor User Information while an Account is
active and for such time period thereafter as is reasonably required for the
purposes for which the Information may lawfully be used or is otherwise required
under applicable laws for the time being in force. We may alter this practice
according to legal and business requirements. For example: we retain User and/or
Minor User information for a period of 180 (One Hundred and Eighty) days after
cancellation or termination of such User and/or Minor User accounts to comply with
WHO WE SHARE AND DISCLOSE YOUR INFORMATION TO
You (on behalf of yourself and/or a Minor User) hereby unconditionally agree and
permit that the Company may transfer, share, disclose or part with all or any of
your and/or a Minor User’s Information, within and outside of India to (i) various
group entities, third party service providers (without any reference to persona or
identity), general public and the National Skills Development Corporation, for one
or more of the purposes set forth in Clause 5, (ii) government agencies upon
directions of such agency, or (iii) to any other third party as may be required under
applicable laws. In case of any Personal Information so transferred, shared,
disclosed or parted with, we will seek to, as may be required under applicable laws,
contractually require the receiving parties of the Information to ensure the same
level of data protection adopted by the Company is adhered to by the receiving
party, subject to applicable laws.
You (on behalf of yourself and/or a Minor User) acknowledge and agree that, to the
extent permissible under applicable laws, it is adequate that when the Company
transfers your and/or a Minor User’s Information, in accordance with the provisions
residence, the Company will seek to place contractual requirements on the
transferee, which will oblige the transferee to adhere to the provisions of this
You (on behalf of yourself and/or a Minor User) acknowledge and agree that the
Company may transfer/disclose/share Information (other than Sensitive Personal
Data) to third parties who support our business, including such as providing
technical infrastructure services, analyzing how our Services are used, measuring
the effectiveness of advertisements, providing customer /buyer services, facilitating
payments, conducting academic research and surveys, or your employer/Skill-Lync
authorized training partner who pays for your subscription. The Company will seek
to place contractual requirements on such transferees to adhere to confidentiality
You (on behalf of yourself and/or a Minor User) acknowledge and agree that the
Company may also transfer/disclose/share information with other third parties such
as non-banking financial institutions, banks, credit facility providers, payment
gateways and/or aggregators, digital lending apps/platforms, lending service
providers, financial services intermediaries and / or any other entity facilitating
financing and/or payment related services, in order to facilitate the provision of
monetary assistance to Users. The Company will seek to place contractual
requirements on such transferees to adhere to confidentiality obligations and
The Company may also disclose Personal Information with such third parties, or
necessary to do so in order to investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential threats to the physical
safety of any person, including any User and/or a Minor User’s, violations of various
We reserve the right to disclose your and/or a Minor User’s Information when
required to do so by applicable laws or regulations, or under any legal obligation or
order under applicable laws, or in response to a request from a law enforcement or
governmental agency or judicial, quasi-judicial or any other statutory or
constitutional authority, or to protect our rights, safety and property, or establish or
exercise our legal rights or defend against legal claims.
HOW WE SECURE YOUR INFORMATION
Security Practices in place.
The security of your and/or a Minor User’s Personal Information is important to us.
The Company strives to ensure the security of this Personal Information and to
protect it against unauthorized access or unauthorized alteration, disclosure, loss,
misuse or destruction. The Company adopts reasonable security practices and
procedures, including physical, managerial, operational and technical security
measures, as mandated under applicable laws for the protection of your and/or a
Minor User’s Personal Information. Provided that your (on behalf of yourself and/or
a Minor User) right to claim damages shall be limited to the right to claim only
statutory damages under the Information Technology Act, 2000 and you (on behalf
of yourself and/or a Minor User) hereby waive and release the Company and all the
Company’s entities from any claim of damages under contract or under tort, to the
extent permissible under applicable laws. If we become aware that your and/or a
Minor User’s Personal Information has been accessed or disclosed in a manner not
(on behalf of yourself and/or a Minor User) of the nature and extent of such access
or disclosure (to the extent we know of such access or disclosure) as soon as
reasonably possible and as permitted by, and in accordance with, applicable laws.
Limitation of Access to Information.
The Company limits access to Information to those employees, agents, contractors
and other third parties on a need-to-know basis, i.e., those who need the access in
order to fulfill the tasks and duties relating to Service provision. All service
providers are permitted to process the Information based on the Company’s
instructions, and they are subject to a duty of confidentiality and are required to be
compliant and demonstrate compliance with applicable data protection laws.
Information shared by the Company with third parties are subject to confidentiality
agreement which, inter alia, provides that such third parties shall not disclose the
Information further unless such disclosure is for the purposes set forth in Clause 5.
However, the Company is not responsible for any breach of security or for any
actions of any third parties that receive your and/or a Minor User’s Personal
Limitation of our Liability.
extent permissible under applicable laws, the Company shall not be held
responsible for any loss, damage or misuse of your and/or a Minor User’s Personal
Information, if such loss, damage or misuse is attributable to a force majeure
While we will endeavor to take all reasonable and appropriate steps to keep secure
any Personal Information which we hold and prevent unauthorized access or
disclosures, you (on behalf of yourself and/or a Minor User) acknowledge that the
internet or computer networks are not fully secure and that we cannot provide any
absolute assurance regarding the security of your and/or a Minor User’s Personal
You (on behalf of yourself and/or a Minor User) may exercise any of the rights
described in this section by sending an email to firstname.lastname@example.org. Please note
that we may ask you (on behalf of yourself and/or a Minor User) to verify your
and/or a Minor User’s identity before taking further action on your request.
Rectification of Inaccurate or Incomplete Information.
You (on behalf of yourself and/or a Minor User) may contact us at the email
address provided above to review your Personal Information and/or update, correct
or amend inaccurate, deficient or incomplete Personal Information, and we will
make reasonable efforts to update the same (to the extent feasible for the
Please note that while you (on behalf of yourself and/or a Minor User) have the
right to ask us to correct inaccurate, deficient or incomplete Personal Information
concerning you and/or a Minor User (and which you cannot update yourself within
your and/or a Minor User’s Account), you are responsible for keeping your Personal
Information up-to-date, to the extent you (on behalf of yourself and/or a Minor
User) can update the same within your and/or a Minor User’s Account.
Data Retention and Erasure.
If you no longer want the Company to use your and/or the Minor User’s Personal
Information to provide the Services (or any part thereof) to you and/or a Minor
User, or you wish to close your and/or a Minor User’s Account, you (on behalf of
yourself and/or a Minor User) can request that we erase this Personal Information
and close your and/or a Minor User’s Account. Provided, however, any requests for
erasure, or closure of Account, will be acted upon in accordance with applicable
laws and may adversely impact the Company’s ability to provide the Services to
you and/or a Minor User. You (on behalf of yourself and/or a Minor User) hereby
agree and acknowledge that a mere request for erasure does not guarantee an
immediate erasure of Personal Information, and all such requests will be acted upon
in accordance with applicable laws.
Please note that if you (on behalf of yourself and/or a Minor User) request the
erasure of your Personal Information:
we may retain some of your and/or a Minor User’s Personal Information as
necessary for protecting our legitimate business interests, such as fraud detection
and prevention and enhancing safety. For example, if we suspend an Account for
fraud or safety reasons, we may retain certain information from that Account to
prevent that User from opening a new Account in the future.
we retain User and/or Minor User information for a period of 180 (One Hundred and
Eighty) days after cancellation or termination of such User accounts to comply with
we will not be required to delete any information which has been de-identified or
disassociated with personal identifiers such that it can no longer be used to
reasonably identify a particular individual.
the Company will not be able to provide you and/or the Minor User with the
Services (or any part thereof) and you and/or a Minor User should cease and desist
from using the Services.
Consent; Withdrawing Consent and Restriction of Processing.
In the event you do not consent to sharing your and/or a Minor User’s Personal
Information with us for provision of the Services (or any part thereof), we reserve
the right to restrict or deny the provision of such Services (or any part thereof).
Where you have provided your consent to the processing of your and/or a Minor
User’s Personal Information by the Company you may withdraw your consent by
sending a communication to our email address at email@example.com specifying in
reasonable detail the consent you are withdrawing (on behalf of yourself and/or a
Minor User). Please note that the withdrawal of your consent (on behalf of yourself
and/or a Minor User) does not affect the lawfulness of any processing activities
based on such consent before its withdrawal. If you withdraw your consent (on
behalf of yourself and/or a Minor User) and restrict processing of any Personal
Information, the Company may not be able to provide you and/or the Minor User
with the Services (or any part thereof) and you and/or the Minor User may be
required to cease to use the Services (or any part thereof).
Please note that if you withdraw your consent to process your and/or a Minor User’s
to delete any such information which has been anonymized, de-identified or
disassociated with personal identifiers such that it can no longer be used to
reasonably identify a particular individual.
LINKS TO THIRD PARTY APPS AND WEBSITES
The Platform and any communication sent to you and/or a Minor User may
contain/display third party advertisements, contents, applications, and links to
other websites/mobile applications of interest. However, once you and/or a Minor
User has used any of these links to, or through any other means leave the Platform,
you and/or a Minor User should note that we do not have any control over that
other website(s)/mobile application(s). You (on behalf of yourself and/or a Minor
User) agree and acknowledge that these websites/mobile applications are operated
by third parties and are not controlled by, or affiliated to, or associated with us
unless expressly specified. We are not responsible for any form of transmission,
whatsoever, received by you and/or the Minor User from any such third party.
Accordingly, we do not make any representations concerning the privacy practices
applications, nor do we control or guarantee the accuracy, integrity, or quality of
the information, data, text, software, music, sound, photographs, graphics, videos,
messages or other materials available on such websites or mobile applications.
Therefore, we cannot be responsible for the protection and privacy of any
information, which you and/or the Minor User provide whilst visiting such
websites/mobile applications. You (on behalf of yourself and/or a Minor User)
should exercise caution and look at the privacy statement applicable to the
website(s)/mobile application(s) in question. The information provided by you
and/or a Minor User to such third-party websites/mobile applications shall be
governed in accordance with the privacy policies of such websites/mobile
applications and it is recommended that you (on behalf of yourself and/or a Minor
prior to using such websites/mobile applications.
If you find any discrepancies or have any grievances in relation to the Services, or
the collection, processing, storage, use, disclosure and transfer of your and/or a
terms and conditions or policies of the Company, as may be applicable, please
contact the following:
Name: Karthik B V
E-mail: firstname.lastname@example.org .
Working Days: Mon – Fri
Working Hours: 10 am – 6 pm
We will strive to address your feedback and concerns in a timely and effective
manner and within the time period prescribed under applicable law. The details of
the grievance officer may be changed by us from time to time by updating this